Terms of Service

1. Acceptance of Terms

By accessing or using Ref4You ("the Platform"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use the Platform. These terms apply to all users, including team organizers, league administrators, and registered officials.

2. Platform Description

Ref4You is an online marketplace that connects sports teams, leagues, and event organizers with certified referees and umpires. Ref4You acts as an intermediary and is not directly responsible for the officiating services provided by independent officials listed on the Platform.

3. User Accounts

You must create an account to access most features of the Platform. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must provide accurate, current, and complete information during registration and keep your profile up to date. You may not share your account with another person.

4. Bookings and Payments

All bookings made through the Platform are subject to availability and confirmation by the selected official. Payment is collected at the time of booking. Ref4You uses industry-standard payment processors and does not store your full payment card details. Pricing is displayed clearly before checkout with no hidden charges, except where noted for the Starter (free) plan.

5. Cancellation and Refund Policy

Cancellations made more than 48 hours before the scheduled event are eligible for a full refund. Cancellations made within 48 hours of the event may be subject to a cancellation fee of up to 50% of the booking value. No-shows are non-refundable. Ref4You reserves the right to update this policy with advance notice to users.

6. Conduct and Prohibited Uses

You agree not to use the Platform for any unlawful purpose, to harass or harm other users, to submit false or misleading information, or to interfere with the proper functioning of the Platform. Fraudulent bookings, fake reviews, or attempts to circumvent our fee structure will result in immediate account termination.

7. Official Listings and Verification

Ref4You makes reasonable efforts to verify the credentials and certifications of all officials listed on the Platform. However, we do not guarantee the accuracy of any information provided by officials and recommend that organizers review profiles and ratings carefully. Officials are independent contractors and not employees of Ref4You.

8. Limitation of Liability

To the maximum extent permitted by law, Ref4You shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform, including but not limited to officiating disputes, game cancellations, or injuries. Our total liability in connection with any claim shall not exceed the amount paid by you for the relevant booking.

9. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes via email or a prominent notice on the Platform at least 14 days before the changes take effect. Continued use of the Platform after changes are posted constitutes acceptance of the revised terms.

10. Contact

If you have any questions about these Terms of Service, please contact us at book@ref4you.com or at 123 Sports Ave, Toronto, ON, Canada M5V 2T6.

These Terms of Service were last updated on January 1, 2025. For questions, contact book@ref4you.com.